Quality policy

VIÑA COSTEIRA, S.C.G., a leading company in Galicia in the production of wines and spirits, has always committed to quality and food safety, making the strategic decision to:

• Implement and maintain a quality and food safety management system in accordance with the IFS Food standard.
• Implement and maintain a quality management system related to industrial tourism. Certification Q for tourist quality UNE-ISO13810:2016.
• Implement and maintain the Galicia Calidade seal.
• Implement and maintain an information security standard based on UNE EN ISO/IEC27001:2017.
• Maintain an integrated system based on food safety and a food safety culture plan that involves all parties within Viña Costeira, ensuring that all products offered by the winery meet the requirements and needs of our customers, as well as the regulatory standards applicable to the organization’s activities.

The company’s staff has always been committed to doing things right, with the belief that this way of acting is the foundation for growth and achieving market leadership.

The management of VIÑA COSTEIRA, S.C.G. is committed to complying with the policy outlined in this document, the objectives of which are:

• Food safety, product quality, legality, authenticity, and food safety culture.
• Develop and improve the management system, ensuring sustainability, with optimal use of our resources and minimizing the environmental impact of our activities.
• Minimize the environmental impacts associated with our products and activities by establishing the appropriate framework for pollution prevention and environmental protection.
• Continuous improvement of all processes necessary for the production of wines, brandies, and liquors, using the best technology in machines and equipment.
• Establish a food safety culture plan that encompasses the entire organization from top to bottom, ensuring the joint effort of the entire organization in the safety of our product. This will include setting goals, objectives, and promoting the progress of our employees.
• Offer the customer the best product, within the required specifications for their satisfaction and the protection of the final consumer, without reducing economic profitability, while maintaining prices in line with the market.
• The requirements with our customers are one of the fundamental pillars of the functioning of our organization.
• In the same vein, activities related to guided tours are integrated to showcase the winery, its products, and production methods, aiming for the satisfaction of customers and consumers.
• Guarantee ethics and social responsibility throughout the organization.
• Establish compliance with applicable legal requirements as the basic framework for our activity, ensuring the maintenance of our commitments at the legal, environmental, safety, authenticity of our product, and anti-fraud levels throughout all stages of our production system.
• Establish quality, food safety, and culture improvement objectives, always based on the integrity and safety of our product and our employees.

The management fosters cooperation and mutual respect with employees and suppliers in order to achieve the set objectives and ensure that our product meets the applicable standards and customer specifications.

Achieving food safety goals and objectives is the daily work of the entire organization in order to provide our customers and final consumers with safe and high-quality products.

This quality and food safety policy will be communicated to all staff for their knowledge and implementation.

20-11-2023 CEO ANDRÉS RODRÍGUEZ GÓMEZ